Every ad lead lands here.
Assigned to the right agent in seconds.
Turn enquiries into bookings and appointments.
Called, logged and followed up.
Your customers, messages, team and sales in one place.
Raqmee turns every message and every ad lead into a tracked opportunity: captured the second it arrives, assigned to the right agent, and followed up until it's booked.
WhatsApp, Instagram, Messenger and Meta lead forms all land in one shared inbox, and every new customer goes straight into a real lead pipeline.
Why choose Raqmee for a service business?
One platform from the moment an ad brings a lead in, to the moment the booking is closed. No spreadsheets, no forwarded screenshots, no lead sitting unanswered.
One inbox for every channel
WhatsApp, Instagram, Messenger and e-mail in a single shared inbox your whole team works from.
- Four channels, one thread per customer
- Whoever picks the lead up sees the full history
- Internal notes and mentions on the conversation
A real lead pipeline
Not a chat list: stages, an owner, notes and a next step on every single lead.
- Stages and statuses you name yourself
- Board or filtered list, whichever you work in
- Source, campaign and form answers on the card
Automatic distribution & follow-up
Leads assign themselves and chase themselves, so nothing depends on someone remembering.
- Six routing methods, plus a cap per agent
- Reassignment when a lead goes untouched
- Automatic WhatsApp follow-up in your tone
Official Meta partner
Lead forms and messaging through the official Meta Business API, reliable delivery, no workarounds.
- Lead-form submissions arrive in seconds
- A verified number your customers trust
- Approved templates, no surprise blocks
Built for every service you sell
If your customer books an appointment, asks for a quote, or needs a call back, Raqmee is your funnel.
Clinics & medical centres
Bookings, appointment reminders, and follow-ups for the patients who didn't show.
Academies & training centres
Course enquiries, trial sessions, and enrolment follow-up until the seat is paid for.
Gyms, spas & beauty
Subscriptions, session bookings, and renewal reminders before the membership lapses.
Real estate
Unit enquiries straight from your ads, viewing appointments, and agent follow-up on every buyer.
Travel & tourism
Trip requests, quotes, and payment follow-up without a single lead falling through.
Restaurants & cafés
Table reservations, event and catering requests, and ad enquiries on one screen.
More services running on Raqmee
These are examples, not a closed list. If your customer books a time or asks for a price, Raqmee fits.
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Law firms & consultancies
Consultation requests, booked meetings, and every file followed up with its owner.
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Car services & workshops
Inspection bookings, repair quotes, and reminders for the next service due.
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Events & photography
Booking enquiries, quotes, and deposit follow-up before the date comes round.
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Nurseries & kindergartens
Applications, parent tours, and enrolment follow-up until the place is taken.
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Vet clinics & pet services
Visit bookings, vaccination reminders, and follow-up after every appointment.
Lead Capture
Every enquiry lands in one place
Raqmee is an official Meta partner, so lead forms, direct messages and ad comments come in directly. No exports, no copy-paste, no lost phone numbers.
Meta lead ads
Facebook and Instagram lead forms arrive the second they're submitted, with the campaign, the ad and every form answer already attached to the lead.
WhatsApp, Instagram & Messenger
A message from someone new becomes a lead automatically, with the full conversation attached to their card.
Comments on your ads
Reply publicly, move the conversation into DM, and keep the lead moving through the same pipeline.
Website forms & manual entry
Log a walk-in or a phone enquiry in seconds, so nothing lives outside the system.
No lead forgotten
Every lead has an owner, a next step and a date
Instead of follow-up depending on someone's memory, Raqmee assigns, reminds and acts on its own.
Assigned in seconds
Round robin, least busy or by performance, with working hours and a cap per agent.
A follow-up calendar
Every upcoming call and reminder on one team calendar, so follow-ups happen on time.
Call and log the outcome
Call from the lead card; the outcome and the note are saved in the same moment.
Automatic reassignment
If nobody touches a lead in the time you set, it moves to someone else and the manager is alerted.
Follow-up on autopilot
Leads who went quiet get a WhatsApp nudge in your business's own voice.
Stages update themselves
Raqmee follows the conversations and orders and moves each lead's stage, so the board stays honest without manual entry.
AI-Powered
An assistant that answers the first question, day or night
Raqmee's assistant replies from your own service list, your prices and your policies. It handles the obvious questions, collects what you need to know, and hands your team a warm, qualified lead instead of a cold "hi".
Instant first reply
Nobody waits for an answer, even at 2am.
Qualifies for you
Asks about the service, the budget and the right time before your agent picks it up.
Answers only from your data
Your services, prices, knowledge base and branches, never an invented number.
Knows when to hand over
When a question needs a person or a customer is upset, it hands off to your team at once, with the full chat in front of them.
Raqmee AI
Online
How much is a session? Do you have a branch near Maadi?
AI
A session is EGP 350, and your nearest branch is in Maadi, on Street 9. Would you like someone from the team to call you to set a time?
02:14
Booking pages & forms
Let customers book themselves, no one has to reply
Build a booking page, a form, a menu or a feedback page in minutes from ready templates, then send the link in the chat, put it in your bio or on a QR code. Everything submitted lands straight in Raqmee.
- Appointments that follow your working hours, days off and capacity. Customers pick a team member or get one assigned
- Customers move or cancel their own booking from the link or their booking code, and your team is notified
- Enquiry and feedback forms, and everyone who submits one joins your lead pipeline
- Automations send the page in the chat and pick up the next step the moment it is submitted
- Results for every page: how many opened it, started it and sent it
Your business
Book your appointment
- Service
- With
- Time
- Details
Consultation
30 min · EGP 250
Sara
Sat17
Sun18
Mon19
Tue20
Wed21
Day off Already booked
Booked · RQ-4821The customer moves or cancels it themselves with the code.
New booking with SaraYour team is notified and the calendar updates.
Added to your pipelineTheir details and answers sit on the lead card.
Campaigns
Turn the right message into more sales.
Send one message to a whole customer segment on WhatsApp, Messenger or email, and every reply comes back to your team's inbox as a normal conversation, ready to be answered.
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Built on your customer segments
Pick one or more saved segments and see how many customers you will reach before anything is sent.
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Approved templates, personalised
Use Meta-approved WhatsApp templates with the customer's name and your own variables, plus a header image when the offer needs one.
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Send now, later, or a little each day
Launch right away, schedule a date and time, or set a daily sending limit so a large list goes out gradually.
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Sales you can trace to the campaign
Follow every customer from sent to delivered, read and replied, and see the orders placed within the attribution window you choose, up to 90 days.
If a message isn't sent, the campaign page tells you why (a plan limit, a WhatsApp sending limit or a low balance) instead of leaving you with a bare number.
Create Your First Campaign
Target the right customers
Send across multiple channels
Schedule in advance
Track replies, orders & sales
Ads
Know what your ad money actually bought
Every number here traces back to a real lead in the pipeline. Open it and you see the conversation, the calls and the agent who owned it. Not a chart with nothing behind it.
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Return on every ad
Leads and bookings by source, campaign and ad, down to which single ad brought the money in, and which one is burning the budget.
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Response speed
First touch, first call, and the average response time per agent and per channel, plus the leads that ran past their window with no reply.
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Conversion by stage
Stage-to-stage conversion and how long a lead sits in each stage, so you see exactly where the pipeline chokes.
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Team performance
Agents ranked by leads received, calls made, and deals closed and their value, over whatever period you pick.
Filter by period, team or channel, export any report to Excel, or have it land in your inbox automatically every week.
Track your ads
See which ad brought the money
Response speed per agent
Conversion at every stage
The report in your inbox weekly
Raqmee Pricing.
CRM & AI-Powered Unified Inbox for E-commerce.
Manage customer conversations, follow-ups, and workflows from one place.
Save up to 33%.
Monthly
3 Months
Yearly
Take Raqmee Anywhere
Manage conversations, orders, campaigns, and your team anytime, anywhere with the Raqmee mobile app.
Contact Us.
Talk to our team.
Ready to support you anytime.
Email.
info
raqmee.com
raqmee.com
Phone.
+201031313038