All your customer messages. One Smart Inbox.

Take control of all your customer messages from WhatsApp, Instagram, Messenger and e-mail in one smart Inbox, powered by Raqmee.

Raqmee provides AI assistant for customer messaging, automatically replying to customers or suggesting the right responses for your team.

Start Raqmee for free.

The Raqmee inbox showing WhatsApp, Instagram and Messenger conversations in one place.

Raqmee integrates with leading e‑commerce platforms.

Flexible Selling

Sell With or Without an Online Store

Whether you already run an online store or you're starting from scratch, Raqmee helps you manage products, inventory, and sales, all from one platform.

Have an Online Store

Sync Shopify, WooCommerce, or Easy Order
Keep inventory updated

Connect Store

Don't Have a Store

Add products manually
Manage inventory easily
Start selling via your preferred channels

Start Without a Store

Why choose Raqmee?

All your conversations in one shared Inbox.

Manage WhatsApp, Instagram and Messenger from a single dashboard.

Smart collaboration.

Assign conversations fast, with automatic locking to prevent duplicate replies.

Smart replies that work 24/7.

Stay in touch with customers 24/7, even when your team is offline.

E-commerce focused, designed for online sales.

Provides powerful tools to grow your revenue fast.

Discover more features.

Unified Inbox that manages customer conversations effortlessly.

No more switching between apps to manage conversations.

All your conversations in one inbox, so your team can reply faster.

Faster and smarter replies.

Raqmee replies instantly with smart suggestions and organizes your team's workflow efficiently.

Faster and more reliable order confirmations.

Raqmee confirms orders automatically, reduces errors and cancellations, and boosts your sales.

AI-Powered

AI-powered replies for your customer conversations, messages, and comments

Raqmee delivers fast and easy to set up AI-powered replies. Set your AI settings in seconds and let our AI reply to your customer conversations based on your product catalog and your store's knowledge base.

DM Replies

Responds quickly and accurately in direct messages

Comment Flows

Supports comment flows with Ai or saved replies

Smart Suggestions

Suggests smart replies to your team

Smooth Handover

Hands conversations over smoothly when needed

Get Started

Raqmee AI

Online

Do you have the blue version in size M?

Ahmad · 10:32

Yes! The Blue Classic is available in size M. It's priced at $45. Would you like me to create an order for you?

10:32

AI is typing...

Raqmee works with your team.

Answers in seconds

AI-Powered Smart Assistant.

Replies instantly, day or night, and suggests the next best response from your real catalogue — never an invented price or an out-of-stock promise.

Customer · WhatsApp

Do you have shirts in size M?

AI Assistant

Yes — we have a large selection of shirts in size M.

Here are the best sellers. Shall I add one to your cart?

No customer is left waiting for a reply.

Human touch

Your Team.

Your agents take over any conversation in one click, with the full history and the customer's past orders already in front of them.

Customer · Instagram

Do you have a kids' set in size 6 years?

Sara · Sales

Yes, available in the same size you ordered for your child before.

Every reply keeps the full context.

Best of both

Raqmee & your team.

Smart automation when you need it, a human touch when you prefer it. The handover happens mid-conversation — the customer only sees one smooth chat.

Customer · WhatsApp

Can I change the dress colour to blue?

AI Assistant

This dress is available in blue. Should I update the order?

Ahmed · Support

Of course, I'll change the order right away.

Automation and people in the same thread.

Boost your sales — never miss a message again.

Try how Raqmee works.

Task Management.

Never lose track of customer requests.

AI detects negative sentiment 😡, triggers urgent cases, and drives positive outcomes 😊.

Assign each case to the right team member.

Create tasks manually anytime to ensure nothing gets missed.

Create your first task.

The task board: tasks grouped by open, in progress, resolved and closed.

Call Management.

A month of scheduled calls on the cases calendar.

Call your customers straight from the inbox — no switching apps.

Schedule follow-up calls with reminders so no call slips through.

Log every call with its notes and outcome on the customer timeline.

Assign calls to the right team member and track who followed up.

Log your first call.

Smart Segments

Reach the right customers and increase sales

Create customer segments based on real behavior and data, then send personalized campaigns and offers that drive more conversions.

Precise customer targeting

More effective campaigns

Automatically updated segments

Live customer preview

Start Building Segments

Campaigns

Turn the right message into more sales.

Reach the right customers through WhatsApp, Messenger, or email with targeted campaigns built from your customer segments.

Create your message, schedule the perfect time, and track every step — from delivery and replies to orders and sales — all inside Raqmee.

Create Your First Campaign

Channel

WhatsApp Messenger Email

Campaign information

Campaign name

e.g. Eid Flash Sale

WhatsApp sender number

+20 10 31313038

Audience

Pick the segments this campaign should reach.

Target segments

Services

1,240 customers match this segment

Target the right customers

Send across multiple channels

Schedule in advance

Track replies, orders & sales

Campaign performance 62% response

Sent 1,240

Seen 1,105

Replied 768

Orders driven 214

Sales 38,420 EGP

Official Meta Partner

Verified by Meta

Powered by Meta Business API

We provide official messaging solutions across
WhatsApp, Instagram, Facebook and Messenger

Direct Meta integration

Reliable delivery

Trusted infrastructure

Start Now

Compatible with your favorite tools and platforms.

Raqmee provides seamless integration with e-commerce platforms and marketing tools you use every day.

Free WhatsApp Order Confirmation Before Shipping
(with Meta billing)

Connect your store in minutes and automate WhatsApp cash-on-delivery order confirmations before shipping.

Use your own Meta billing for free, or start now with Raqmee's shared number and let customers confirm, cancel, or ask for help instantly in one tap.

Learn More.

When customers are heard,
businesses grow.

Raqmee is an AI-powered customer conversation and operations platform for e-commerce teams.