Raqmee tracks every cart on your Shopify or WooCommerce store. When a customer leaves without buying, it sends one WhatsApp message with a picture of their cart and a button back to checkout in one tap.
Shopify
You left something in your cart
2 itemsHi Ahmed, your cart is still waiting. Complete your order before it sells out.
The problem
On average, about 7 in 10 online carts are abandoned before payment. Each one is a customer who already chose what to buy, and without a follow-up that sale is simply gone.
Average cart abandonment rate, Baymard Institute.
Abandoned checkouts pile up in your store, and no one has time to chase them one by one.
A reminder email gets lost among dozens of promotions, and most customers never open it.
Even when you do follow up, you don’t know which orders the reminder actually won.
The fix
Four reasons you lose carts every day, and a ready fix for each one that runs on its own.
Raqmee hears about each checkout from Shopify or WooCommerce the moment it starts, waits until the customer goes quiet, then sends the reminder, with no one on your team lifting a finger.
Not just “you forgot something”: a picture of the exact items, quantities and total they left, in their own language, in the app they check all day, with a button straight back to checkout.
Before anything goes out, Raqmee checks the cart is still unpaid, the customer has a number and the value is above your minimum. Then it sends once, and never again for that cart.
When a customer buys after their reminder, Raqmee links that order to it, so your dashboard shows recovered sales in real numbers, not guesses.
How it works
4 steps, only one message.
As soon as a customer starts checkout, your Shopify or WooCommerce store tells Raqmee, so the cart, its items and the return link are ready.
The delay counts from the customer’s last activity, so no one is interrupted while still shopping.
Before sending, Raqmee checks the cart is still unpaid, the customer has a number, and the value is above your minimum, then sends.
If the customer buys after the reminder, Raqmee links the order to it, so you see recovered sales in numbers, not guesses.
Reports
See where every cart got to and how many orders came back from each stage. The chart below is an example; your dashboard shows your own numbers.
Every message has a cost, so Raqmee tells you why each cart was skipped, and nothing slips through.
Settings
All settings in one place in your dashboard. These are the defaults.
After the customer’s last cart activity, so you never interrupt someone still shopping.
The cart is followed for this long. After that it closes and no message is sent.
Any order placed within this period after the reminder counts as recovered.
The smallest cart worth a message. Set it to zero to follow every cart.
Pick the reminder template, and stop all sending in one tap.
Manage customer conversations, follow-ups, and workflows from one place.
Save up to 40%.
With Raqmee, every abandoned cart gets one WhatsApp message with the customer’s cart, and you see exactly how much came back.
Manage conversations, orders, campaigns, and your team anytime, anywhere with the Raqmee mobile app.
Ready to support you anytime.
raqmee.com
