Send it to the customers it fits
Choose one or more of your customer segments, built on orders, spending, last order, location, tags or lead stage, and see how many customers it reaches before you send.
Raqmee sends your campaign on WhatsApp to the customers you choose, with each one’s own name and details in it. Then it shows you who read it, who replied and who ordered.
Direct Meta integration
Reliable delivery
Trusted infrastructure
Why campaigns
You paid to bring every one of them in. A campaign brings them back for the price of a message, not another ad.
Your next order is already in your customer list. It is waiting for a message.
Reach customers you already have, for a fraction of what it costs to find new ones.
Remind the ones who haven’t ordered in a while that you’re still here, and give them a reason to come back.
Tell them first about a new collection, a restock or a seasonal sale.
Every message carries the customer’s own name and details, so a thousand messages read like one.
Drip campaigns
One message is rarely enough. A drip campaign sends the first message, waits for a reply, then sends the follow-up that fits, and moves the customer’s lead to the right stage as it goes.
Every step can send one follow-up if they reply and another if they don’t, after the wait you set.
Choose the stage a lead moves to when the customer replies, or when they don’t, so your team knows who to call.
A customer who taps the stop button gets no more messages from that campaign.
Each customer moves through the steps on their own, up to 20 steps per campaign.
The problem
Copying numbers into broadcast lists, sending one chat at a time, and hoping the offer sold. At the end of the day you still don’t know who read it or who bought.
A WhatsApp broadcast only reaches people who saved your number, and building the lists is manual work.
The customer who ordered yesterday and the one who hasn’t ordered in a year both read “Dear customer”.
Did anyone order because of it? Without numbers, a good campaign and a wasted one look the same.
How Raqmee solves it
Choose who gets it, write it once, pick when it goes out, and let Raqmee send it and count the results.
Choose one or more of your customer segments, built on orders, spending, last order, location, tags or lead stage, and see how many customers it reaches before you send.
Use your approved WhatsApp templates and fill their variables from each customer’s details: their name, your store’s name, even their loyalty points balance. Add an image, a video or a document on top.
Pick one of your approved WhatsApp templates, with an image, video or document header. Raqmee fills its variables from each customer’s details, shows you a preview before you send, and sends from the WhatsApp Business number you choose.
Meta bills WhatsApp messages to your own WhatsApp account, separately from your Raqmee plan.
Send now, schedule it, or spread it over several days: set how many messages go out a day and at what time. Raqmee stays within your number’s WhatsApp limit and carries on the next day by itself.
Follow each campaign from sent to delivered, read, replied and ordered, with the sales and conversion rate it drove. Open any customer’s chat straight from the report.
How it works
Link your WhatsApp Business number to Raqmee in a few clicks.
Pick the segments to reach and see how many customers match.
Pick an approved template or write your message, and fill in each customer’s details.
Send now, schedule it or spread it over days, then watch the results come in.
After you send
A campaign doesn’t end when it goes out. Replies, missed customers and repeats are all taken care of.
Every reply arrives in your team inbox, and you can open each customer’s chat from the campaign report.
If some customers weren’t reached, because of a limit, your balance or a send error, send to just them again in one click.
A customer saved twice gets the campaign once, and Raqmee skips anyone this campaign already reached today.
Manage customer conversations, follow-ups, and workflows from one place.
Ready to support you anytime.
raqmee.com